If you haven’t found an answer to your question, contact us at support@wealthupp.com
Q1. What is WealthUpp?
WealthUpp is a fintech app designed to help you build wealth through AI-driven daily investments in mutual funds effortlessly. It simplifies investing, automates your savings, and optimizes your portfolio based on market conditions. It invests your money in mutual funds tailored to your risk profile. WealthUpp is committed to transparency.
Q2. Who can use WealthUpp?
Anyone above 18 years India resident with a valid Indian bank account can use WealthUpp to start their investment journey.
Q3. How do I sign up for WealthUpp?
You can download the app from the Google Play Store or Apple App Store. Sign up using your email ID or phone number, and complete the KYC process for seamless onboarding.
Q4. Is there a minimum amount required to start investing?
Yes, you can start investing with as little as ₹100 per day. You can choose to invest daily, the days you want to invest or pick the dates in a month you want to invest.
Q5. Is the app free to use?
WealthUpp is free to download and use.
Q6. How does the AI-driven daily investment feature work?
Our AI analyzes market conditions daily and adjusts your investment amount within your specified range. This strategy invests more when prices are low and less when prices are high, helping you take advantage of market fluctuations.
Q7. Can I choose the mutual funds I want to invest in?
WealthUpp provides a pre-selected, diversified portfolio of top-performing mutual funds. However, you can also customize your portfolio based on your preferences and risk tolerance.
Q8. How does the AI handle market ups and downs?
When the market is down, the AI shifts more investment into high-risk funds to maximize potential gains. When the market is stable or up, it focuses on medium-risk funds to ensure balanced growth and stability.
Q9. What is portfolio rebalancing?
Portfolio rebalancing involves adjusting the allocation of your investments to maintain your desired risk level and optimize returns. WealthUpp’s AI recommends rebalancing based on market conditions and fund performance.
Q10. Can I take a loan against my investments?
Yes, you can apply for a loan against your invested amount through our trusted bank partners. This allows you to access funds without redeeming your investments.
Security and Trust
Using the App
Q11. Is WealthUpp secure?
Yes, we use bank-level encryption and secure bank mandates for all transactions. Your data and investments are protected with the highest security standards. Additionally:
Bank mandates are strictly for the purchase of mutual funds on behalf of the account holder, ensuring there is no scope for misuse of customer funds.
WealthUpp does not maintain any e-wallets or hold customer money in any form.
All transactions go directly from your bank account to the mutual fund company, with purchases and allocations happening immediately.
Q12. Are there any hidden charges?
No, there are no hidden charges. WealthUpp earns a small commission from mutual fund companies, and this does not affect your returns.
Q13. Where is my money invested?
Your money is invested directly in mutual funds through secure partnerships with top Asset Management Companies (AMCs) in India.
Q14. Can I withdraw my money anytime?
Yes, you can redeem your mutual fund investments anytime. However, redemption may take 1-3 business days to reflect in your bank account, depending on the fund.
Q15. How do I track my investments?
The WealthUpp dashboard provides a clear overview of your portfolio, including daily contributions, fund performance, and overall returns.
Q16. Can I pause or stop my daily investments?
Yes, you can pause or stop your daily investments anytime through the app.
Q17. Can I change my daily investment range?
Absolutely! You can adjust your investment range based on your financial goals and preferences.
Q18. Does WealthUpp provide tax-saving options?
Yes, you can invest in ELSS (Equity Linked Savings Scheme) funds through WealthUpp, which offer tax benefits under Section 80C of the Income Tax Act.
Troubleshooting
Advanced Queries
Q19. I forgot my password. What should I do?
Click on “Forgot Password” on the login screen and follow the steps to reset your password.
Q20. What should I do if a transaction fails?
If a transaction fails, the amount will typically be refunded to your bank account within 3-5 business days. For further assistance, contact our support team.
Q21. How do I contact support?
You can reach out to us via:
Email: support@wealthupp.com
Phone: +91-123-456-7890
Live Chat: Available on the app and website.
Q22. How does WealthUpp suggest funds for rebalancing?
WealthUpp’s AI analyzes market trends and your portfolio’s performance to suggest reallocations. This ensures your investments remain aligned with your goals while minimizing losses and maximizing gains.
Q23. Can I link multiple bank accounts?
Currently, WealthUpp supports linking one bank account for investments. We are working on adding multiple account support in the future.
Q24. Does WealthUpp support joint accounts?
Yes, you can use a joint account for your investments. Ensure all account holders provide consent during the bank mandate setup.
Q25. Can I invest in mutual funds for my child?
Yes, you can open a minor account under your guardianship and invest on behalf of your child.
KYC
Bank Mandate
Q26. What is KYC and why do I need it?
KYC (Know Your Customer) is a one-time identity verification process required by SEBI before you start investing. Once done, it’s valid across all mutual fund platforms—you never have to repeat it.
Q27.What documents do I need for KYC?
You’ll need your PAN card, Aadhaar (or valid address proof), and a selfie/photo. Everything can be submitted digitally.
Q28. Can I complete KYC online?
Yes! You can do it in minutes using DigiLocker (DigiApp). It’s 100% paperless, secure, and quick via the WealthUpp app.
Q29. Do I need to do KYC again if I’ve invested elsewhere?
No. If your KYC is already validated with a SEBI-approved KYC agency (KRA), you’re ready to invest on WealthUpp without doing it again.
Q30. How do I check if my KYC is already done
Just visit camskra.com or cvlkra.com, enter your PAN number, and check your KYC status instantly.
Q31. What are the stages of KYC and how will I know it’s complete?
There are three basic stages: Initiated – You’ve submitted your details
Verified – You’re all set to invest
Rejected – Something needs to be fixed Once your KYC is verified, it’s valid for all mutual fund investments—no need to do it again. ✅ And yes, you’ll be notified by the WealthUpp team as soon as your KYC is completed or if anything needs fixing. You can also check your status anytime at https://www.cvlkra.com/.
Q32. I don’t have a PAN card. Can I still invest?
Unfortunately, no. A valid PAN card is mandatory to complete your KYC and start investing in mutual funds as per SEBI regulations. We recommend applying for one—it’s quick and essential for any financial investment in India. Apply for PAN https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
Q33. What is a bank mandate and why is it needed for investing?
A bank mandate is a one-time instruction you give to your bank, allowing automatic debits for your investment plans like SIPs. It helps ensure regular and timely investments without manual effort every month.
Q34. Is setting up a bank mandate safe?
Yes, setting up a mandate is completely safe. It is processed through secure banking channels and only for the amount and frequency you authorize. You are always notified before any debit.
Q35. Can I change or cancel my bank mandate later?
Yes, you can modify or cancel your bank mandate anytime by submitting a request through your investment platform or directly through your bank. You remain in full control of your payments.
Q36. How long does it take to activate a bank mandate?
It typically takes 2 to 5 working days for your bank to verify and activate the mandate, depending on the bank’s processing time.
Q37. What happens if I don’t set up a bank mandate?
Without a mandate, you’ll need to make each investment manually. This can lead to missed payments and may disrupt the consistency needed for disciplined investing.