Cancellation & Refund Policy
Thank you for using WealthUpp. We appreciate your trust in our platform.
If you have any concerns or issues related to our services, including refund requests, please take a moment to review our refund policy.
1. Refund Eligibility
WealthUpp offers refunds in certain circumstances, as outlined below:
- a. Mutual Fund Investments: We do not provide refunds for mutual fund investments. The performance of mutual funds is subject to market risks, and returns may fluctuate.
- b. Subscription Fees: If you have subscribed to any premium features or services within the WealthUpp app, and you are dissatisfied with your purchase, you may request a refund within 30 days of the subscription purchase date.
2. How to Request a Refund
To request a refund, please follow these steps:
- a. Send an email to our customer support team at support@wealthupp.com with the subject line "Refund Request."
- b. In the email, provide your full name, registered email address, and a detailed explanation of the reason for your refund request.
- c. Our customer support team will review your request and respond within [number of business days] business days.
Thank you for choosing WealthUpp. We are committed to providing you with a secure and transparent financial experience.